Datalyst Blog

When it comes to IT services, the businesses of Boston have a lot of options to choose from—and that’s even after you eliminate the break/fix providers and focus specifically on managed service providers. So, how can you be confident that you’ve made the right choice?

While we’re admittedly biased, we wanted to share what you should look for (and ask) of any potential IT provider you’re considering for your business.

I was meeting with an old colleague the other day. We met over Microsoft Teams to just check in and see how they were doing—no real itinerary, just to check in with a familiar face that I haven’t personally talked to in a few years. They had a little trouble getting into Microsoft Teams, since they were used to Zoom. I patiently smiled and helped them through it, and told them “No worries, it’s always the little differences that complicate things!”

At the time, I said this just to be empathetic. At first, the nerdy computer-geek part of my brain told me that the process to get into a Zoom meeting vs a Teams meeting, from their perspective, is exactly the same. But after the call, I really thought about this small interaction, and you know what? Things have gotten complicated.

Your decisions with capital will bleed into every part of your organization, so it’s crucial that you are able to determine the difference between capital expenses and operational expenses. When you know what each of these accomplish, you can do more with the same amount of capital.

In today’s economy, or honestly, any day’s economy, it’s wise to make smart, planned investments. You don’t want to be stuck spending money you don’t have, or forcing yourself to cut corners because an emergency evaporated your funds. That’s why it’s important to establish an IT budget, and align it with your other business goals.

Does your business rely on a variety of unrelated technology? Are you struggling to cobble together old hardware with new software? If your organization’s technology is more miss than hit, learn how managed IT brings your business stability.

At the time of writing this, it has been a little over a week since Governor Charlie Baker had declared that Massachusetts enters Phase 2 of the reopening plan. As many businesses have had to make massive changes over the last several months, a growing number are starting to settle in this new normal. 

Now that we’ve been reminded just how much a situation outside of our control can affect our business’ and, potentially, our livelihoods, it’s time to look at ways to mitigate risks when future unforeseen events happen.

With technology being deployed to help businesses solve all manners of operational inefficiency, it’s often difficult to pinpoint what IT will work best for your business. Organizations of all types look to technology; and, at some point you need to ask yourself if your technology is set up to help reach your business’ potential. 

When businesses search for computer repair options, they are presented with two models: the traditional break-fix model, and managed IT services. Each has its advantages and disadvantages. Let’s take a moment to examine them and help you decide which is best for your business.

It’s difficult to put a value on your organization’s technology solutions. While you might be tempted to assign a monetary value based on how much it all saves you, you also need to examine how much it costs you in the long term. Can you optimize your network even more than it currently is? Can you even keep track of the countless moving parts of your IT infrastructure? Managed IT might be able to help.